Trouble with video in Firefox:
This is a known issue with the Window Media Video format.
Windows Media plugin is no longer maintained in Firefox, causing it to stop working.
- Open a new tab or window.
In the "Location/URL" bar, type "about:config" and press Enter.
(The about:config "This might void your warranty!" warning page will appear. Click I'll be careful, I promise!, to continue to the about:config page.)
- In the "about:config" page search bar, enter:
- Double click the preference name to change the "value" to true.
- Close and restart Firefox. The video should now work once you reopen the page.
If not, then the WMV plugin may not be installed.
If you are still having problems, you can email email@example.com or call: 859-258-7259.