Provides an overview of management in the nineties, with an emphasis on the competencies that are essential for success. Itfeatures such noted authorities as Warren Bennis, John Kotter, George Labovitz,and William Ouchi, and provides students with an inside view of management in a variety of businesses, including General Dynamics, Hybritech, Patagonia, and#the Four Seasons Hotel. Course organization is based on the major functions ofmanagement-planning, organizing, staffing, directing, and controlling. Topics of such current importance as the cultural and social diversity of the work force, Total Quality Management (TQM), social responsiveness and ethics, and#multinational markets and competition are woven throughout the course.
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