KET MemberCard FAQ
What is the KET MemberCard?
The MemberCard is a benefit exclusive to public broadcasting stations which offers contributing members two-for-one entrees at more than 200 restaurants in Kentucky and surrounding areas and more than 8,800 restaurants across the country. In addition, the card entitles you to arts, attraction, lodging and shopping discounts.
How can I find out which restaurants/organizations currently participate, and how often is the list updated?
You will receive a directory of participants when you receive your MemberCard. But it’s a good idea to check the latest listings before using your card. The list of restaurants and other benefit providers is regularly updated at MemberCard.com. This website is updated several times each week to give you the most current listing of the participating restaurants and other organizations. If you prefer, you may also call Member Benefits, Inc. toll-free at (800) 423-7645 weekdays during normal business hours (ET). Both local and—for an additional processing fee—national benefits are available to you as a KET MemberCard holder. Procedures for traveling with your MemberCard are explained below.
For how long is the card valid?
The card is valid for one year, and an expiration date is embossed on each card. You may use the MemberCard one time during the year at each participating restaurant listed in the directory. If you are currently a KET member and renew your KET membership with a gift of at least $75, you will continue to receive the card by mail upon receipt of your contribution.
How do I sign up for a card?
Make your donation online on our secure site or call us at 1-800-866-0366. Contribute $75 or more and the KET MemberCard will be mailed to you shortly.
How does the MemberCard work at a restaurant?
Order at least two entrees in a participating restaurant, and the least expensive entree is deducted from your bill. Simply present a valid MemberCard when paying your check, and the restaurant staff will mark out its number on the back of your card. Check the restaurant listings in your directory for any restrictions on each restaurant’s offer.
What’s an appropriate gratuity?
If you have received satisfactory service, KET suggests you tip the standard 15-20% of the total check, before any deduction is made.
What should I do if a restaurant does not honor my MemberCard?
Should any problems arise with any of your MemberCard benefits, please call (800) 423-7645 during normal business hours (ET). This number will put you in touch with Member Benefits Inc. (MBI), the company assisting KET with the MemberCard program.
Is the MemberCard honored on holidays or in addition to other specials?
In most cases, no. The MemberCard is not valid on major American and Canadian holidays, which include Canada Day, New Year’s Eve and Day, Boxing Day, Valentine’s Day, St. Patrick’s Day, Easter, Good Friday, Mother’s Day, Memorial Day, Father’s Day, Independence Day, Labor Day, Remembrance Day, Victoria Day, Thanksgiving, and Christmas Eve and Day. The MemberCard is not valid in conjunction with other discounts such as children’s plates or appetizers, or in conjunction with other specials offered (Early Bird Specials, etc.).
How do I take advantage of restaurants or other benefits outside of my station’s area?
The Public Broadcasting MemberCard is accepted in 48 states in the U.S. and four provinces within Canada. Check the map at the MemberCard.com website for more information on the latest MemberCard locations. To enjoy MemberCard benefits outside of KET’s viewing area, you must have a special travel card that is valid at your destination. Call (800) 423-7645 to order your Travel Pack, or order online at MemberCard.com. Member Benefits, Inc. will bill you $6.75 for each card to cover the cost of the card’s production, a directory for your destination, and shipping.
What if I have a favorite restaurant that isn’t on the list? May I recommend it to KET?
Sure. If you are aware of a restaurant that you would like us to add to the MemberCard program, please call Member Benefits, Inc. at (800) 423-7645 weekdays during normal business hours (ET). The Member Benefits staff will contact the restaurant with more information. Please remember that each restaurant’s participation is voluntary.
Join Us! Become a KET MemberCard holder by donating $75 or more.