KET Passport Help

Don’t know if you have access to KET Passport? Use our Passport Member Lookup Tool to find out.

What is KET Passport?

KET Passport is a new member benefit that gives eligible donors and supporters extended access to an on-demand library of quality public television programming online.

The KET Passport library currently offers members more than 1,000 episodes to watch, with new PBS and KET programs being added weekly. The library features episodes from popular programs like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece — including all six seasons of Downton Abbey. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including How We Got to Now, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns are available.

Who can access KET Passport?

KET Passport is an added benefit available to members donating $5/month or $60/year, or more.
If you don’t know if you have access to KET Passport, please email membership@ket.org or use our Passport Member Lookup Tool to find out.

How do I activate KET Passport with my current membership?

If you’re already a KET member or donor, and you’ve previously given KET your email address or donated online, visit Passport Member Lookup Tool to access your KET Passport activation information. If you receive an error using this form, KET probably doesn’t have your email address yet. Please submit a request to activate KET Passport. If you don’t currently donate to KET, please become a member and receive access to KET Passport. Any questions? Call KET Member Services at 800-866-0366.

What programs are available in KET Passport?

The KET Passport library currently offers members more than 1,000 episodes to watch, with new PBS and KET programs being added weekly. The library features episodes from popular programs like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpieceincluding all six seasons of Downton Abbey. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including How We Got to Now, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns are available.

Do I need any special devices to use KET Passport?

You can watch programs from KET Passport at video.KET.org on your computer, smartphone, and tablet. Plus, KET Passport is available on the PBS Video apps for iOS, Android, and Apple TV. Apps for other streaming devices, including Roku, are coming soon.

How do I watch KET Passport on my TV?

Use the PBS app for Apple TV. Some smartphones, tablets, and computers can be displayed on TVs using special cables or via features such as “screen mirroring,” “AirPlay,” or “ChromeCast.”

I’m having trouble loading a video, accessing Passport on a device, or some other technical problem.

Visit our Video Troubleshooting Guide Still having problems? Contact our online Help Desk or call us at 888-890-5379, M-F 10am-11pm ET.

Do I have to activate KET Passport if I don’t want to?

No. It is up to you to decide whether or not to activate KET Passport. You can still watch plenty of videos on your computer, smartphone, and tablet without it. KET Passport offers station donors extended on-demand access to a rich library of quality public television programming.

If I don’t have KET Passport, will I still be able to watch programs on KET.org, PBS.org, and on the PBS app for free?

KET and PBS are committed to providing high-quality, educational programming via free television broadcast and free online/on-demand streaming. The core of our mission is to provide universal access to every person free of charge. KET Passport provides members with extended access to episodes on-demand, after the free online availability period has ended. Local KET productions, KET, and PBS public affairs, and PBS KIDS programming are “unlimited” online, accessible for free to everyone, all the time. Learn more.

How can I find KET Passport content?

After activating your KET Passport account, you may view KET Passport content on your computer, smartphone, or tablet, as well as on the PBS app on Apple TV at video.KET.org