Specialists answer viewers' questions about services provided for families with children by Family Resource Centers (elementary school) or Youth Services Centers (middle and/or high school). The primary goal of the centers is to deal with non-academic problems that interfere with learning, with each center given substantial flexibility in addressing the specific problems of its community. Schools with centers report improved student performance in academics and peer relationships, and parents report increased satisfaction and involvement in schools. An August 2002 KET production.